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This site is now an archive only site - please note we do not currently sell product through here - click for details

Retrieve Your Username and Password:

If you still have access to the same email address you used to sign up:
Please enter the email address that we have stored for you, and will automatically mail your username and password information to that email address:
Enter Email Address:
If you do not have access to the email address that you used to sign up with:
We recommend that you register your details with us again here, To retrieve your old account details, which may take some time, please see below.

To retrieve your old account information without access to your original email address:

If you no longer have the email address you used to sign up, and wish to continue with your old account, we can reset this for you manually. When you get in touch with us please let us know as much information about your account as possible - eg. The email address you originally used, your name, username, password, address and telephone number - everything you can remember about your details. Please select any method below to do this:

Please send us a personal email at web_account_query@freakemporium.com, and we will get in touch with you from there.
Note: Do not send orders to this address - they will not be processed! All order queries should be addressed to sales@freakemporium.com
Call us on 01753 893008 (from Outside the UK on 44 1753 893008) between 10AM and 6PM UK time Mon-Fri (excluding bank holidays)
Note that if you use this method you may be required to leave your details as we may not be able to sort this out immediately.
Fax your request to 01753 892 879 (from Outside the UK on 44 1753 892879)

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